Frequently Asked Questions

Orders & Shipping

Where do you deliver?
We deliver across Pakistan, including major cities like Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and more.

How long does delivery take?
Orders are typically delivered within 3–5 business days for major cities and 5–7 business days for other areas.

How can I track my order?
Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp so you can follow your delivery.

Is Cash on Delivery (COD) available?
Yes! We offer Cash on Delivery across Pakistan for your convenience.

Products

Are your massagers safe to use daily?
Yes, our massagers are designed for regular home use. However, we recommend starting with shorter sessions and following the instructions included with each product. If you have a medical condition, please consult your doctor first.

Do the products come with a warranty?
Yes, all products come with a manufacturer warranty. Please refer to the product page or contact us for specific warranty details.

What is the voltage/power requirement?
Our products are compatible with Pakistan's standard 220V power supply.

Returns & Refunds

What is your return policy?
We accept returns within 7 days of delivery if the product is unused and in its original packaging. Please visit our Refund Policy page for full details.

What if I receive a damaged or defective product?
If your product arrives damaged, please contact us within 48 hours of delivery with photos and we will arrange a replacement or refund.