Shipping policy

At Care Bazaar, we aim to make your shopping experience simple, reliable, and convenient. We deliver our products across Pakistan through reliable delivery partners.

1. Delivery Coverage

We currently offer delivery across Pakistan, subject to courier service availability at the customer's provided address.

2. Delivery Time

Orders are generally delivered within 5–8 business days after the order has been confirmed and processed.

Delivery times may vary depending on:

Customer's location
Courier availability
Weather conditions
Public holidays
Unexpected logistical delays
Remote or hard-to-reach areas

Orders to major cities may arrive sooner, while deliveries to remote areas may require additional time.

3. Order Processing

Orders are normally processed after they are successfully received and confirmed.

Customers may be contacted by our team or delivery partner to confirm order details, particularly for Cash on Delivery orders.

Processing time may vary depending on order volume and verification requirements.

4. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders across Pakistan.

If COD is available for your order, payment is made to the courier at the time of delivery.

Please make sure that your phone number and delivery address are accurate so our courier partner can contact you when required.

5. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

Any promotional free-shipping offer will be clearly mentioned on the website and may be subject to specific terms.

6. Tracking Your Order

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

You can use the tracking information to follow the progress of your shipment through the relevant courier service.

7. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information, including:

Full name
Complete delivery address
City
Phone number

Care Bazaar is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated customer information.

If you notice an error in your delivery details, contact us as soon as possible. We will try to update the information before the order is dispatched, but changes cannot be guaranteed after shipment.

8. Delayed Deliveries

Although we aim to deliver orders within 5–8 business days, delivery times are estimates and may occasionally be affected by circumstances outside our control.

If your order is delayed beyond the expected delivery period, please contact our customer support team with your order number so we can assist you.

9. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, the address is incorrect, or the customer cannot be reached, the courier may make another delivery attempt or return the parcel to us.

Additional arrangements may be required before a returned order can be shipped again.